Return & Refund Policy
At Sleekmanstyle, customer satisfaction is our top priority. If you're not fully satisfied with your purchase, we offer a straightforward return and refund process. Please read our Return & Refund Policy below.
1. How to Return an Item
If you're not happy with your purchase, returns are accepted within 30 days of the delivery date. Here's what you need to do:
- Contact us at support@sleekmanstyle.shop with your order number.
- Ensure the item is unused, unworn, and in its original condition with tags and packaging.
- Ship the item back to us using the instructions we provide.
2. Refunds
Once we receive your return, we'll process your refund to the original payment method within 5-7 business days. Please note:
- Refunds will only be issued for items that meet the return requirements.
- Shipping fees are non-refundable.
3. Return Shipping
We offer free return shipping for eligible returns. Please follow the return instructions provided by our team. If the return is not eligible, you’ll be responsible for the return shipping costs.
4. Non-Returnable Items
Certain items are not eligible for return. These include:
- Items that have been used or worn.
- Custom or personalized items.
- Items without the original packaging or tags.
5. Exchanges
We currently do not offer direct exchanges. If you want to exchange an item, please return it for a refund and place a new order for the desired product.
6. Damaged or Defective Items
If you received a damaged or defective item, please contact us within 48 hours of receiving the product. We'll resolve the issue by either offering a full refund or sending you a replacement at no extra cost.
7. Contact Us
If you have any questions or need assistance, feel free to reach out to us at:
- Email: support@sleekmanstyle.shop
- Address: 924 Fresno Avenue, Berkeley, CA 94707-2305, United States